Shipment Event Tracking
Track pickup, delivery, appointment, check-in, dock, yard, and carrier communication milestones.
Shipment Tracking & Visibility
Know where shipments stand before they become exceptions.
Fidelis helps teams centralize shipment status, carrier updates, appointment milestones, EDI events, and manual follow-ups into one operational visibility layer.
Built for teams dealing with:
- Manual shipment tracking
- Late pickup and delivery surprises
- Disconnected EDI, email, and carrier updates
- No single shipment lifecycle view
- Too much time spent chasing status
Shipment Visibility Built Around Execution
Fidelis is designed to collect and organize shipment events from multiple sources so operations can act faster.
Lifecycle Visibility
View shipments across the full execution lifecycle instead of relying on one disconnected status update.
Carrier Updates
Centralize carrier follow-ups, ETA updates, dispatcher replies, and manual communication history.
Exception Awareness
Surface late pickups, missed appointments, delivery risk, and shipments with missing status updates.
EDI & API Readiness
Support EDI 214, API feeds, CSV uploads, and lightweight data onboarding as visibility matures.
Operational Reporting
Turn shipment execution history into cleaner reporting, KPIs, and performance review data.
What Makes Fidelis Different
Most shipment tracking depends on one source of truth. Fidelis is designed for real-world operations, where status updates may come from EDI, appointments, yard activity, emails, SMS, spreadsheets, or manual updates.
- Multiple event sources
- Manual override visibility
- Operational exception focus
- Shipment history by milestone
- Built for imperfect data
Visibility Sources Fidelis Can Support
- EDI 214 shipment events
- Carrier check calls
- Dispatcher emails
- Driver SMS replies
- Dock appointment milestones
- Gate and yard activity
- CSV or spreadsheet uploads
- API or TMS feeds where available
Common Problems We Help Solve
Shipment visibility is not just about tracking dots on a map. It is about helping operations know what needs attention.
Missed pickup visibility
Late delivery risk
Manual check calls
Disconnected EDI updates
Appointment gaps
Carrier communication delays
No shipment history
Exception follow-up gaps
Need cleaner shipment visibility without a massive integration project?
Fidelis can start with lightweight shipment data and expand into EDI, API, or TMS integrations as your process matures.
Request Visibility Review