Workstation unifies imports, watchlists, appointment coverage, exceptions, and data review into one clean workspace — built for imperfect data and real execution.
Fidelis Workstation connects shipment visibility, appointments, carrier communication, exceptions, and execution workflows into one operational control layer.
Fidelis Workstation connects shipment data, appointments, exceptions, EDI visibility, carrier communication, and execution insights into one control layer.
Execution control layer
Spot missing appointments, late milestones, risk signals, and operational gaps before they turn into failures.
Track pickup, delivery, dock activity, EDI events, check calls, and shipment status from one shared view.
See which shipments are fully appointed, partially appointed, missing coverage, or outside facility scope.
Automate status requests, check calls, ETA follow-ups, reason codes, and reschedule visibility.
Bring in spreadsheets, manual updates, EDI events, system exports, or messy operational files without waiting on perfect integrations.
Turn real execution activity into carrier, facility, appointment, exception, and lifecycle performance insights.
Centralize shipment activity, carrier communication, appointment coverage, and exceptions in one place.
Surface missing appointments, late pickups, stale milestones, and inconsistent lifecycle events before they become customer issues.
Use automation to trigger status requests, check calls, reason codes, ETA follow-ups, and exception workflows.
Use execution data instead of disconnected reports so your KPIs reflect what actually happened.
Each capability solves a specific execution problem — from appointment coverage to EDI visibility, check calls, and shipment lifecycle tracking.
Identify missing pickup and delivery appointments before they become failures.
Standardize driver arrival visibility and reduce manual gate coordination.
Expose dwell risk, late movement, and appointment breakdowns earlier.
Centralize shipment visibility, exceptions, and operational follow-up.
Give carriers cleaner appointment workflows and reduce back-and-forth.
Control carrier assignments, service expectations, and execution drift.
Track whether carriers are meeting appointment, status, and service expectations.
Connect pickup, delivery, EDI, appointment, gate, dock, SMS, and email events.
See the full operational story from planning through completion.
Use EDI events as one source of truth — not the only source of truth.
Monitor pickup, delivery, arrival, departure, and milestone status events.
Reduce manual carrier follow-up with structured status requests.
We’ll walk through your workflow and show exactly where Workstation reduces touches and improves visibility.