EDI Event Tracking
Track shipment milestones from EDI 204, 990, and 214 activity as part of the shipment record.
Shipment Event Tracking
Track shipment events from every source that matters.
Fidelis helps transportation teams connect EDI events, API updates, dock appointments, yard activity, driver SMS replies, carrier emails, and manual updates into one shipment execution timeline.
Shipment Event View
Event
Source
Status
Pickup Appt
Dock
Confirmed
Arrival
EDI 214
Late
ETA Update
SMS
Missing
The Problem
Shipment status is unreliable when every event lives in a different place.
Most transportation teams are not missing data — they are missing connected event context. Shipment updates may exist across EDI, emails, phone calls, dock schedules, yard systems, driver texts, and manual notes, but teams still struggle to know what actually happened.
- EDI events may be late, missing, duplicated, or hard to trust.
- Carrier updates are scattered across calls, emails, and portals.
- Dock and yard milestones are disconnected from shipment tracking.
- Manual notes do not always flow into shipment history.
- Teams waste time reconciling conflicting shipment statuses.
How Fidelis Helps
A shipment timeline built from multiple operational signals.
Fidelis brings shipment events together so teams can compare planned, scheduled, carrier-reported, facility-confirmed, and manually updated activity in one place.
Dock Appointment Events
Connect pickup and delivery appointments to shipment timelines so scheduling activity is visible.
Yard & Gate Events
Include check-in, gate-in, dock-in, dock-out, and gate-out milestones from facility execution.
Carrier Communication
Capture updates from carrier emails, dispatcher replies, SMS prompts, or manual check-call activity.
Manual Overrides
Allow users to update shipment events with reason codes while preserving operational history.
Conflicting Event Detection
Compare multiple event sources to identify missing, delayed, duplicate, or conflicting shipment updates.
Workflow
From scattered updates to one shipment event history.
01
Collect events
Bring in shipment events from EDI, API, dock schedules, YMS activity, carrier messages, and manual updates.
02
Map events to milestones
Connect updates to pickup, delivery, appointment, arrival, departure, dock, and completion milestones.
03
Compare event sources
Review whether events are aligned, missing, late, duplicated, or conflicting across different sources.
04
Act on exceptions
Prioritize shipments that need follow-up, correction, manual update, carrier outreach, or facility review.
Operational Impact
Shipment event metrics that expose execution gaps.
Event Coverage
Shipments with required lifecycle events captured
Missing Events
Loads missing expected appointment, arrival, departure, or completion signals
Conflicting Updates
Events that do not align across carrier, facility, or system sources
Manual Corrections
Updates requiring override, reason code, or operational review
Related Fidelis Pages
Shipment event tracking is stronger when connected across the operation.
Stop guessing which shipment update is right.
Fidelis helps teams connect EDI, API, dock, yard, carrier, SMS, email, and manual updates into one practical shipment event timeline.
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